EPOS or POS is an acronym describing Electronic Point of Sale. It is a term used to describe the software and hardware that forms an electronic cash register. Often touchscreen and with easy to use colour coded buttons.
It used to be the case that EPOS systems were essentially a computer and touchscreen monitor running a software package and supplier for a large £0,000 upfront cost, sometimes with a back-office server on the premises. This still happens today, although the computers have become sleeker and some legacy providers have moved to the cloud.
Seamless is the evolution of POS for the 2020s, enabled by iPad, the most sleek and high quality computer / touchscreen, available at low cost and with inbuilt battery, reporting to a cloud based back office that can be accessed from anywhere in the world. Furthermore the software element of the solution is available with no contract for a low monthly cost.
EPOS is advantageous vs a cash tin or traditional basic keyed cash register for the following reasons:
Trading insights: access reports in real time on top sellers, top staff members, peak trading times and much more. This data can enable you to make better business decisions about range and staffing.
Speed up transactions: With colour coded product and category buttons not only will training staff be easier and faster, your team will develop muscle memory.
Integrated card payments: no miskeying amounts, the amount is automatically transferred to the card reader with a success or fail returned to the POS operator.
Less mistakes: No manual addition, total and change due is calculated for you.
VAT calculations: With sit-in and take-out pricing/ tax rates we calculate and store your VAT due, meaning on those take-out items which do not attract VAT you wont be overpaying.
Modifiers: Upsell and prompt your staff with our modifier and instruction flows.
Kitchen printing: Print to remote printers in the kitchen or at the bar/coffee machine. Or just print prep tickets at the receipt printer and hand them back. This means no time spent on pen and paper.
Table management: create your table layout on the iPad with drag and drop. Hold live bills on each table until ready for payment.
Integrations with other systems: export to accounting software, connect to table booking systems and delivery platforms. Seamless is building integrations with best in class adjacent software businesses relevant to you.
Security: User levels with access permissions mean that you have more control over your cash. Back office reporting also provides a detailed audit trail.
Ultimately EPOS is the beating heart of any hospitality business, an essential tool to maximise efficiency and profitability - enabling a seamless guest experience, leaving you to do what you do best.